Frequently Asked Questions
Everything you need to know about your APERÇU shopping experience.
What materials are used in APERÇU frames?
All APERÇU eyewear is handcrafted using premium cellulose acetate and high-grade stainless steel. Our lenses provide 100% UVA/UVB protection and feature an anti-reflective coating for maximum clarity and eye safety.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing times.
What is your return policy?
We offer a 30-day return policy for all unworn eyewear in its original packaging. Please ensure the security tag remains attached to be eligible for a full refund.
Do you offer prescription lenses?
Currently, we sell our frames with non-prescription sun or demo lenses. However, our frames are optical-grade and can be easily fitted with prescription lenses by your local optometrist.
How should I care for my sunglasses?
To maintain the longevity of your frames, always store them in the provided protective case. Clean the lenses only with the included microfiber cloth and avoid using harsh chemical cleaners or paper towels.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.